apprehensive

So, my boss wants to start me out on the phones next week. Hmm, not such a good idea. One, because I don't feel like I know what I'm doing. I haven't really been trained with any sort of phone calls. They say 'This will be a good way to learn. Just put them on hold and ask us questions if you have any.'

Did I mention that next week is when we are doubling the number of reps that we have? Yeah, another reason that it isn't a good idea.